Thank you for shopping with CargoSports! We strive to provide the best shopping experience for our customers. However, we understand that sometimes plans change, and you may need to cancel or modify your order. Below is our Cancellation Policy:
1. Order Cancellation:
- Orders can be canceled within 24 hours of placement.
- To cancel your order, please contact our customer support team at Support@cargosports.com within the 24-hour window.
- After 24 hours, we will have already processed the order for shipment, and cancellation may not be possible.
2. Cancellation After Dispatch:
- Once an order is dispatched for delivery, cancellation is not allowed.
- If you still wish to return the product after receiving it, please refer to our Return & Exchange Policy.
3. Refunds:
- If your cancellation request is approved, the full amount will be refunded to your original payment method.
- Refunds may take up to 7-10 business days to credit depending on your bank or payment provider.
4. Exceptions:
- We reserve the right to cancel an order if there are issues with stock, pricing errors, or technical problems.
- If CargoSports cancels your order, you will be notified, and a full refund will be issued.
5. How to Cancel:
- To initiate a cancellation, please reach out to us via:
- Email: Support@cargosports.com
- Phone: +91 9887022329
- Contact Form: [https://cargosports.in/contact-us-2/]
- Please provide your order number and reason for cancellation when contacting us.
6. Non-Cancellable Items:
- Some items, like personalized products or products marked as non-returnable, may not be eligible for cancellation. Please check the product details for more information.
7. Shipping Fees:
- Shipping charges are non-refundable if the cancellation is made after the product has been dispatched.
We appreciate your understanding and cooperation. If you have any further questions regarding cancellations, please don’t hesitate to reach out to our customer service team.